Privacy Policy
Last updated: March 12, 2026
1. Introduction
PodPro.ai ("we," "our," or "us") operates the PodPro.ai platform, an AI-powered message card creation tool for personalized jewelry sellers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication credentials via Google Firebase Authentication.
Product Content: Message card text, images, design preferences, and product metadata you create or upload through our platform.
Third-Party Integrations: When you connect third-party services (such as Canva, Shopify, or Shine On), we store OAuth tokens and integration-specific identifiers required to facilitate those connections on your behalf.
Usage Data: We collect information about how you interact with our service, including generation history, feature usage, and session data.
Device Information: Browser type, operating system, and IP address collected automatically through standard web server logs.
3. How We Use Your Information
- To provide and maintain our AI message card generation service
- To process and fulfill your product creation requests
- To facilitate integrations with third-party services you authorize (Canva, Shopify, Shine On)
- To improve our AI models and platform features
- To communicate with you about your account and service updates
- To detect, prevent, and address technical issues and security threats
4. Third-Party Services
Our platform integrates with the following third-party services. When you connect these services, their respective privacy policies also apply:
- Google Firebase: Authentication and data storage
- Canva: Design editing and export (via Canva Connect API)
- Shopify: Product publishing and order management
- Shine On: Print-on-demand jewelry fulfillment
- Templated.io: Message card template rendering
- OpenAI / Google Gemini: AI text and image generation
We only request the minimum permissions (scopes) necessary from each service. You can revoke access to any connected service at any time through your account settings.
5. Data Storage and Security
Your data is stored on Google Cloud Platform (Firebase Firestore and Cloud Storage) with encryption at rest and in transit enabled by default. OAuth tokens for third-party services are stored securely in our database, keyed to your authenticated user ID.
We implement industry-standard security measures including HTTPS encryption, secure session management, CSRF protection, and JWT signature verification for webhooks and API callbacks.
6. Data Retention
We retain your account data and content for as long as your account remains active. If you delete your account or request data removal, we will permanently delete all associated data — including OAuth tokens, product records, generated content, and uploaded images — within 30 days.
7. Your Rights
You have the right to:
- Access and download your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Revoke access to any connected third-party service
- Opt out of non-essential communications
To exercise any of these rights, contact us at support@podpro.ai.
8. Cookies
We use essential cookies for authentication and session management. These are strictly necessary for the platform to function and cannot be disabled. We do not use advertising or tracking cookies.
9. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: support@podpro.ai